Who we are

Our website address is: https://helpfulfix.com/.

In this Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

We take your privacy seriously and take measures to provide all visitors and users of helpfulfix.com with a safe and secure environment.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Visitors to helpfulfix.com have the ability to submit questions or comments through a contact form. In order to do so, visitors must first be willing to provide their name, email, and the content they wish to submit. This information is necessary in order for us to receive and reply to your message. You are entitled to use aliases or information that completely hides your identity. We store messages submitted through the contact form for an indefinite period of time for customer service purposes. We do not use the information submitted through the contact form for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third parties

There may be some circumstances where your IP address, geographic location, and other browser related details may be shared with third party companies. We may share your above mentioned data with the following third party companies from time to time:

Google Analytics (privacy policy) – When someone visits helpfulfix.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to track things such as the number of visitors to the various parts of the site and interactions with the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of visitors to our website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

Helpfulfix.com is committed to protecting your data. To that end, we use 256-bit SSL encryption throughout our website. We also use the latest version of WordPress and the latest versions of our website’s themes and any plugins we use.

Changes to our Privacy Policy

We may make changes to our Privacy Policy in the future, however, the most current version of the policy will govern our processing of your personal data and will always be available at the following URL: https://helpfulfix.com/privacy-policy

If we make a change to this policy that, in our sole discretion, is material, we will notify you by an update on helpfulfix.com or email, where possible. By continuing to access or use our services, you agree to be bound to the terms of our Privacy Policy.

Business transfers

If helpfulfix.com, or substantially all of its assets, were acquired, or in the unlikely event that helpfulfix.com goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of helpfulfix.com may continue to use your personal information as set forth in this policy.

Contact information

If you require any more information or need to get in touch with us, you can do so by emailing the relevant department listed on our contact page.